Returns
In case you wish to return a product you should first please contact us by e-mail from the contact form of our online store or at polysjart@gmail.com indicating your order number, product or products you wish to return.
All products in stock are entitled to return or change but NO products are made for you on order.
The product(s) must be in the condition in which they have been received, not used and within their factory packaging which must not be damaged or damaged.
The product is changed by replacing it with any other product of your choice of corresponding value or greater.

Refunds are accepted within 14 days from the date of purchase of the product resulting from the date of issue of the receipt.

If any of the following occurs:
The product had a functional or quality defect or was misplaced. We will refund the value of the product at the value you purchased it but not the delivery costs (unless it is a proven defective product or in case of our error) simply by indicating to us the IBAN of your account. If you prepaid your order with PayPal, once we receive the products back we will refund your money to your PayPal account.
Each product must be accompanied by the purchase document. The product(s) must be in the condition in which they have been received, not used and within their factory packaging which must not be damaged or damaged.
For any questions please feel free to contact us.